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FAQs



DO YOU ONLY STOCK ONLINE?

As well as our online store, we also sell our jewellery direct to customers from our jewellery studio in Geraldton, Western Australia. Our physical address is Shop 3 / 180 Marine Terrace, Geraldton, Western Australia 6530. 

WHAT IF AN ITEM IS LISTED AS ‘SOLD’ ONLINE?

Please feel free to call us directly to enquire on any sold items +61 (0) 8 9921 7776. All items on the online store can be made-to-order.


DO YOU CUSTOM DESIGN JEWELLERY?

Yes. We custom design and create your specific jewellery wishes and requirements in our Geraldton, Western Australia jewellery studio.


Please feel free to call us directly to discuss your jewellery design requirements with our in-house GBJ jewellers/designers on +61 (0) 8 9921 7776.

DO YOU OFFER FREE SHIPPING?

Yes, we offer free express post domestic and international shipping regardless of purchase price.


CAN I TRACK MY DELIVERY?

Yes, you will receive an email providing a tracking number and link once your order has been dispatched through Australia Post. You can follow your GBJ item’s journey right to your door.


DO YOU SHIP WORLDWIDE?

Yes, we offer free international shipping. All GBJ jewellery items are made in Geraldton, Western Australia and dispatched via Australia Post. 


CAN MY PARCEL BE REDIRECTED?

We are unable to redirect orders once they have been dispatched via Australia Post, so please supply an address where you will be able to sign for the package.


Please note: we do not take responsibility for orders left without signature.